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A Massachusetts nonprofit since 1969

With open hearts,
we open doors.

Incompass Human Services provides comprehensive guidance, high-quality programs, and compassionate support for adults with intellectual and developmental disabilities, autism, and brain injury — and the families who love them.

Choose where you want to start
Members of the Incompass community smiling together at the Safe Minds Community Center
Serving the Merrimack Valley and communities across MA since 1969
A family member at home with their loved one — caregivers and families served by Incompass For families & caregivers

Find services for your family member

Day programs, residential supports, employment services, and respite care. We'll guide you step-by-step through how to begin.

Start the Services intake Schools, hospitals, agencies

Refer someone you support

Submit a confidential referral and we'll be in touch within two business days.

Submit a referral Incompass team members at the 48th Annual Legislative Reception Become a Care Champion

Join our team

Mission-driven careers across Massachusetts.

Browse openings Support our mission

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Your gift directly funds programs across MA.

Give now Members of the Incompass community gathering together at the annual Friendsgiving event Volunteer & events

Get involved

Stride for a Cause, volunteer days, & more.

See how
Programs & support

Find the right program for the person you love.

From day programs and residential supports to employment services and respite care — explore our programs by who they're for.

Adults engaged in a structured day habilitation program
At Our Facility · IDD & Autism

Day Habilitation

Specialized programming at our facility for adults with IDD or autism — designed around skill-building, communication, wellness, and meaningful daily routines.

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Community-based day services participants gathered together
In the Community · IDD & Autism

Community Based Day Services

Person-centered programming out in the community — local jobs, volunteer roles, recreation, and the social connections that come with showing up where you live.

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Exterior of an Incompass group home in Massachusetts
At Home · IDD

Group Home Services

Warm, family-style 24/7 group homes across Massachusetts. Every house is staffed around the clock by trained Care Champions who know the residents by name.

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A family caregiver providing adult family care at home
At Home · IDD, Autism & Families

Adult Family Care

A family-based alternative to traditional group homes — adults live with a trained caregiver in a private home, with clinical and case-management support from Incompass.

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Adults in a shared living arrangement at home
At Home · IDD, Autism & Families

Shared Living

A long-term home with a host family or roommate match — Incompass provides the screening, training, and ongoing support that makes the arrangement work.

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Adults with disabilities supported in employment by Incompass
In the Community · IDD

Employment Services

Job coaching, employer matching, and on-the-job supports that help adults with IDD build careers in their communities — at real jobs, with real paychecks.

Learn more
Strive2Thrive participants enjoying a Red Sox game
In the Community · Autism & Teens

Strive2Thrive

A community-based program for adults on the autism spectrum and young adults — focused on independence, peer connection, and getting out into the world.

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Young adults in the Urban Youth Collaborative internship program
At Our Facility · Teens

Urban Youth Collaborative

A paid internship and youth employment pipeline that connects young adults with on-the-job training, mentorship, and a real first paycheck.

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Young adult navigating the transition to college with Incompass support
At Our Facility · Teens

College Navigation Services

Higher-education coaching for young adults with disabilities — from application support to accommodations, study skills, and the day-to-day of campus life.

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Members at the Safe Minds Community Center for adults with acquired brain injury
At Our Facility · Brain Injury

Safe Minds Community Center

A clubhouse-model day center built for adults living with acquired brain injury — peer support, structured activity, and a place to belong.

Learn more
The exterior of an Incompass ABI group home
At Home · Brain Injury

ABI Group Home

A 24/7 residential home built specifically for adults with acquired brain injury — with rehab-trained staff, accessible design, and individualized care plans.

Learn more
A family caregiver enjoying a quiet moment during respite
In the Community · Caregivers

Respite Services

Planned breaks for family caregivers — from a few hours to several days — at our Lawrence respite house, in your home, or in the community.

Learn more

Measured by the lives we walk alongside.

For more than 50 years, Incompass has built programs in partnership with the people we serve and the families who love them. The numbers below are a snapshot — the stories are how we measure ourselves.

800+

Adults supported each year across Massachusetts

70+

Programs and residential homes serving the Merrimack Valley and beyond

1,400+

Care Champions on our team — the people who make the mission possible

57 yrs

Of opening doors with families since 1969

For families & caregivers

How to start services with Incompass.

We know that finding the right supports for the person you love can feel overwhelming. Our intake team will walk with you every step of the way — and most families are connected with a service coordinator within a week of reaching out.

Begin intake Call 978-349-3000
1

Tell us about the person you love

Share a few details about their needs, age, and what you're hoping to find. There are no wrong answers — and nothing is binding.

2

Talk with an intake coordinator

A real person will call you within two business days to listen, answer questions, and help map out your options.

3

Visit a program together

We'll arrange a tour at the day program, residential home, or community setting that fits — and bring along anyone you want with you.

4

Build a plan that fits your life

We coordinate with the state, schools, hospitals, or other partners to finalize funding and a person-centered plan for getting started.

Incompass Care Champions and the people they support
We are Care Champions
Recognized as a Top Workplace for our culture and mission
Become a Care Champion

Mission-driven work,
steady careers.

Our team is the heart of everything we do. Care Champions earn competitive pay, full benefits, tuition reimbursement, and the kind of work that actually matters at the end of the day.

Currently hiring 32 open positions
Direct Support Professional
Full-time · Lawrence, MA · Multiple shifts
Apply
Residential Counselor — Overnight
Full-time · Andover, MA · Sun–Thu
Apply
Program Coordinator — Day Services
Full-time · Methuen, MA · Mon–Fri
Apply
Job Coach — Supported Employment
Full-time · Lawrence, MA · Mon–Fri
Apply
Browse all 32 openings
Stories from our community

The reason we do this work.

People served, their families, and the staff who walk beside them — in their own words.

Read all stories
A family caregiver with their loved one

Incompass didn't just find Michael a program. They found him a community where he's known and loved by name — and gave me back my evenings as his mom, not his case manager.

Diane R. Mother of an Incompass participant since 2014
Care Champions and program participants at the annual Friendsgiving gathering

I came for a paycheck and stayed for the people. Eight years later, this is the most meaningful work I've ever done — and the team feels like family.

Marcus T. Direct Support Professional · 8 years at Incompass
An Incompass participant smiling with a friend

I have a job at the library now. I take the bus by myself. Incompass helped me figure out how — one small step at a time.

Sara K. Supported Employment participant
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Saturday, June 6, 2026 · Lawrence, MA

Stride for a Cause 2026

Our biggest day of the year. Walk with us, run with us, or sponsor a Care Champion team — every step funds programs for adults with disabilities across the Merrimack Valley.

Register to walk Become a sponsor